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0800 Numbers and Auto Attendant (Press 1 for sales etc)

28/01/2011 14:38

0800 numbers from The 0800 Numbers Company have some fantastic added value features that are normally only accomplished by having a sophisticated phone system.

The Auto Attendant feature is familiar to most people as "press 1 for sales".

We record an optional welcome message which can then be played followed by a choice of options, for example:
  • Press 1 for Sales
  • Press 2 for Accounts
  • Press 3 for Customer Services

The auto attendant feature ensures that customer's calls are routed through to the most relevant department by pressing the appropriate keys on their telephone.

Read the full 0800 Number Company article here on the Amazines Article website:
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